Refund policy

REFUND POLICY

Florenc Co offers a complete refund within 30 days of delivery (excluding return shipping fees) for any UNUSED & UNOPENED products. Please see above for instructions.

ORDER CONFIRMATION

As soon as you place your order you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorized your credit card for the purchase.  If your item(s) are available for immediate shipment (within 3 business days), we will process the charges and submit the order for shipment.

 

100% SATISFACTION GUARANTEE

At Florence Co, we stand behind our products 100%. If you are not satisfied with a product for any reason, simply return the item unused and in original packaging to receive a full refund of the purchase price (less shipping charges).  

RETURNS, EXCHANGES, & DAMAGED ITEMS

We want to be sure that you are completely satisfied with you CoFlorence.com purchase. You may return your purchase within 30 days for a refund or exchange (excluding return shipping fees) if the item is UNOPENED AND UNUSED.